If you experience an emergency situation such as a breakdown or accident with the vehicle you rented from Tekno Rent a Car, you can follow the steps below:
1. Park in a Safe Place:
- If the vehicle breaks down, park it in a safe place.
- Choose a location that does not jeopardize the driving safety of the vehicle, if possible.
- If a traffic accident has occurred, ensure traffic safety with the help of reflectors.
2. Contact Tekno Rent a Car:
- Immediately get in touch with Tekno Rent a Car.
- Call the numbers 0(312) 321 3 111 or 0(553) 948 92 79 to provide information about the condition of the vehicle.
3. Request Roadside Assistance:
- Call the roadside assistance service provided by your rental company.
- Take the necessary steps for towing or repair if needed.
4. Accident or Emergency Report:
- If there has been an accident or if there is an emergency, immediately report it to the law enforcement authorities.
- Inform the local law enforcement and file an accident report.
5. Keep Documents Regarding the Vehicle's Condition:
- Keep documents related to the vehicle's accident.
- Tekno Rent a Car will request these documents during the vehicle return.
6. Gather Information from the Rental Company:
- Obtain detailed information from Tekno Rent a Car regarding the vehicle's breakdown.
- Follow the procedures outlined in the rental agreement.
Every situation may be different, so it is important to follow the procedures set by Tekno Rent a Car and the steps requested of you. Rest assured that Tekno Rent a Car will guide you and make efforts to resolve the issue.
